Call forwarding, call screening and call ignoring are included in the new Google Voice Call Routing Update. You will now be able to set up rules for what to do with calls when they arrive. Google Voice has long been able to forward calls, and you can now customize that further to your convenience.
This update was long overdue and is all about preventing or redirecting calls, though, as there’s also a new feature that allows you to create custom voicemail greetings for specific contacts. Similar to what the company did to the Google messages app.
Google Voice Call Routing Update
After the latest update, you can manage your calls with just voice commands that will help you manage easily while driving your car. For example, if you don’t want to receive the call at all, you can make a rule that forwards calls from a contact or contact group to any of your linked numbers or directly to voicemail.
And while you could always screen calls, you can now selectively screen certain contacts. The update is not all about preventing or redirecting calls, though, as there’s also a new feature that allows you to create custom voicemail greetings for specific contacts.
All these new options will be off by default, so you’ll need to visit Voice on the web to start setting them up. You can check out Google’s support pages for more details on how to configure each rule. And From simple navigation to voicemail transcription, Voice makes it easier than ever to save time while staying connected.
Users can get a Google voice for personal or business use. Both options will come equipped with their own usage abilities. But do remember that Google Voice only works for personal Google Accounts in the US. And Google Workspace accounts in select markets. Text messaging is not supported in all markets.